Category Archives: Consumer Affairs

Telstra takes the lead to refund thousands of NBN customers

Telstra has become the first retail service provider to offer financial compensation to thousands of angry NBN customers who have received substandard internet speeds. The telecommunications company admitted that one per cent of its NBN customers – about 7900 people – had

Telstra takes the lead to refund thousands of NBN customers

Telstra has become the first retail service provider to offer financial compensation to thousands of angry NBN customers who have received substandard internet speeds. The telecommunications company admitted that one per cent of its NBN customers – about 7900 people – had

Australian Netflix users could be facing a price hike

Netflix has confirmed it is testing a change to its pricing structures, in a move that could signal a future price hike for Australian subscribers. The streaming company admitted to quietly raising the prices for its three service tiers — basic, standard and

Australian Netflix users could be facing a price hike

Netflix has confirmed it is testing a change to its pricing structures, in a move that could signal a future price hike for Australian subscribers. The streaming company admitted to quietly raising the prices for its three service tiers — basic, standard and

Pay more, get less – that’s the Nobbled Broadband Network, folks

NBN service complaints have more than doubled in a year with one expert warning that the government’s decision to charge users more for the service will only worsen consumers’ frustrations. The Telecommunications Industry Ombudsman (TIO)’s latest report revealed more than 65,000 complaints relating to

Pay more, get less – that’s the Nobbled Broadband Network, folks

NBN service complaints have more than doubled in a year with one expert warning that the government’s decision to charge users more for the service will only worsen consumers’ frustrations. The Telecommunications Industry Ombudsman (TIO)’s latest report revealed more than 65,000 complaints relating to

Kellogg’s again found guilty of breaching children’s advertising code

Cereals giant Kellogg’s has breached advertising codes for the second time in four years after targeting kids with Coco Pops television advertisements during children’s shows such as Harry Potter. Kellogg’s responded to the Advertising Standards Board (ASB) guilty ruling by blaming

Kellogg’s again found guilty of breaching children’s advertising code

Cereals giant Kellogg’s has breached advertising codes for the second time in four years after targeting kids with Coco Pops television advertisements during children’s shows such as Harry Potter. Kellogg’s responded to the Advertising Standards Board (ASB) guilty ruling by blaming

Not even Coles staff would buy ‘terrible’ Coke Life

Supermarkets are unable to sell green-branded Coke Life cans to retail staff even at a rockbottom price of 20 cents after remaining stock was quietly removed from Australian shelves. A New South Wales Coles worker, who wished to remain anonymous, told The New Daily that

Not even Coles staff would buy ‘terrible’ Coke Life

Supermarkets are unable to sell green-branded Coke Life cans to retail staff even at a rockbottom price of 20 cents after remaining stock was quietly removed from Australian shelves. A New South Wales Coles worker, who wished to remain anonymous, told The New Daily that

Coles ditches ‘I’m free’ slogan after worker complaints

Coles has withdrawn its “I’m free” hand-held signs after female employees complained of being sexually harassed by customers making derogatory comments. The supermarket giant pushed the “I’m Free” slogan as part of its Easter campaign to promote additional checkouts being opened during

Coles ditches ‘I’m free’ slogan after worker complaints

Coles has withdrawn its “I’m free” hand-held signs after female employees complained of being sexually harassed by customers making derogatory comments. The supermarket giant pushed the “I’m Free” slogan as part of its Easter campaign to promote additional checkouts being opened during

Coca-Cola responds to claims of ‘tobacco-style deception’ tactics

A scathing report has compared Coca-Cola’s undisclosed funding of health-related research and conferences to the deceptive tactics used by the tobacco industry between the 1950s and 1990s. The investigation, published in the British Medical Journal, has revealed that Coca-Cola covertly funded a series of obesity

Coca-Cola responds to claims of ‘tobacco-style deception’ tactics

A scathing report has compared Coca-Cola’s undisclosed funding of health-related research and conferences to the deceptive tactics used by the tobacco industry between the 1950s and 1990s. The investigation, published in the British Medical Journal, has revealed that Coca-Cola covertly funded a series of obesity