Category Archives: Consumer Affairs

Aldi leaves rivals in the shade when it comes to savings: report

Shoppers can save up to $80 each time they visit discount chain Aldi compared to supermarket giants Coles and Woolworths, according to an industry study. The latest CHOICE supermarket price survey crowned Aldi the cheapest supermarket in Australia, saving customers who opt for home-brand

Aldi leaves rivals in the shade when it comes to savings: report

Shoppers can save up to $80 each time they visit discount chain Aldi compared to supermarket giants Coles and Woolworths, according to an industry study. The latest CHOICE supermarket price survey crowned Aldi the cheapest supermarket in Australia, saving customers who opt for home-brand

More than four million premises won’t have access to top NBN speeds

More than 4.2 million Australian premises will not be able to access top internet speeds by the time the National Broadband Network rollout has been completed, according to NBN chief Bill Morrow. About 40 per cent of the country will be restricted to internet speeds

More than four million premises won’t have access to top NBN speeds

More than 4.2 million Australian premises will not be able to access top internet speeds by the time the National Broadband Network rollout has been completed, according to NBN chief Bill Morrow. About 40 per cent of the country will be restricted to internet speeds

Telstra takes the lead to refund thousands of NBN customers

Telstra has become the first retail service provider to offer financial compensation to thousands of angry NBN customers who have received substandard internet speeds. The telecommunications company admitted that one per cent of its NBN customers – about 7900 people – had

Telstra takes the lead to refund thousands of NBN customers

Telstra has become the first retail service provider to offer financial compensation to thousands of angry NBN customers who have received substandard internet speeds. The telecommunications company admitted that one per cent of its NBN customers – about 7900 people – had

Australian Netflix users could be facing a price hike

Netflix has confirmed it is testing a change to its pricing structures, in a move that could signal a future price hike for Australian subscribers. The streaming company admitted to quietly raising the prices for its three service tiers — basic, standard and

Australian Netflix users could be facing a price hike

Netflix has confirmed it is testing a change to its pricing structures, in a move that could signal a future price hike for Australian subscribers. The streaming company admitted to quietly raising the prices for its three service tiers — basic, standard and

Pay more, get less – that’s the Nobbled Broadband Network, folks

NBN service complaints have more than doubled in a year with one expert warning that the government’s decision to charge users more for the service will only worsen consumers’ frustrations. The Telecommunications Industry Ombudsman (TIO)’s latest report revealed more than 65,000 complaints relating to

Pay more, get less – that’s the Nobbled Broadband Network, folks

NBN service complaints have more than doubled in a year with one expert warning that the government’s decision to charge users more for the service will only worsen consumers’ frustrations. The Telecommunications Industry Ombudsman (TIO)’s latest report revealed more than 65,000 complaints relating to

Kellogg’s again found guilty of breaching children’s advertising code

Cereals giant Kellogg’s has breached advertising codes for the second time in four years after targeting kids with Coco Pops television advertisements during children’s shows such as Harry Potter. Kellogg’s responded to the Advertising Standards Board (ASB) guilty ruling by blaming

Kellogg’s again found guilty of breaching children’s advertising code

Cereals giant Kellogg’s has breached advertising codes for the second time in four years after targeting kids with Coco Pops television advertisements during children’s shows such as Harry Potter. Kellogg’s responded to the Advertising Standards Board (ASB) guilty ruling by blaming

Not even Coles staff would buy ‘terrible’ Coke Life

Supermarkets are unable to sell green-branded Coke Life cans to retail staff even at a rockbottom price of 20 cents after remaining stock was quietly removed from Australian shelves. A New South Wales Coles worker, who wished to remain anonymous, told The New Daily that

Not even Coles staff would buy ‘terrible’ Coke Life

Supermarkets are unable to sell green-branded Coke Life cans to retail staff even at a rockbottom price of 20 cents after remaining stock was quietly removed from Australian shelves. A New South Wales Coles worker, who wished to remain anonymous, told The New Daily that

Coles ditches ‘I’m free’ slogan after worker complaints

Coles has withdrawn its “I’m free” hand-held signs after female employees complained of being sexually harassed by customers making derogatory comments. The supermarket giant pushed the “I’m Free” slogan as part of its Easter campaign to promote additional checkouts being opened during

Coles ditches ‘I’m free’ slogan after worker complaints

Coles has withdrawn its “I’m free” hand-held signs after female employees complained of being sexually harassed by customers making derogatory comments. The supermarket giant pushed the “I’m Free” slogan as part of its Easter campaign to promote additional checkouts being opened during

Coca-Cola responds to claims of ‘tobacco-style deception’ tactics

A scathing report has compared Coca-Cola’s undisclosed funding of health-related research and conferences to the deceptive tactics used by the tobacco industry between the 1950s and 1990s. The investigation, published in the British Medical Journal, has revealed that Coca-Cola covertly funded a series of obesity

Coca-Cola responds to claims of ‘tobacco-style deception’ tactics

A scathing report has compared Coca-Cola’s undisclosed funding of health-related research and conferences to the deceptive tactics used by the tobacco industry between the 1950s and 1990s. The investigation, published in the British Medical Journal, has revealed that Coca-Cola covertly funded a series of obesity

Why food on the go might be the way of the future

Australia’s “on the go” food culture is growing, with several popular food and drink brands introducing drive-through stores for the convenience of time-poor consumers. Boost Juice opened its first drive-through store on Friday as one of the first “healthy” branded Australian businesses to tap

Why food on the go might be the way of the future

Australia’s “on the go” food culture is growing, with several popular food and drink brands introducing drive-through stores for the convenience of time-poor consumers. Boost Juice opened its first drive-through store on Friday as one of the first “healthy” branded Australian businesses to tap

Why Coopers boycott may be bad for same-sex marriage

The Coopers boycott in response to the Bible Society’s video about marriage equality has stifled free speech and done little to add to the debate, a leading human rights expert says. The Bible Society video featured Liberal federal politicians Tim Wilson and Andrew

Why Coopers boycott may be bad for same-sex marriage

The Coopers boycott in response to the Bible Society’s video about marriage equality has stifled free speech and done little to add to the debate, a leading human rights expert says. The Bible Society video featured Liberal federal politicians Tim Wilson and Andrew

‘We’re deeply sorry’: Coopers Brewery says it supports gay marriage amid boycott

Coopers Brewery says it supports marriage equality and did not mean to make light of the issue amid furore over a promotional video that was accused of spreading an “anti same-sex marriage” sentiment. Pubs across Australia have begun boycotting Coopers beer after the

‘We’re deeply sorry’: Coopers Brewery says it supports gay marriage amid boycott

Coopers Brewery says it supports marriage equality and did not mean to make light of the issue amid furore over a promotional video that was accused of spreading an “anti same-sex marriage” sentiment. Pubs across Australia have begun boycotting Coopers beer after the

Bakers Delight’s sugary lunch box snack has parents divided

The controversial Baker’s Delight M&M-coated finger buns, promoted as a back-to-school lunch box snack, has parents divided after an ad for the product was banned by the advertising watchdog. Some parents have described the bun, which has a similar sugar

Bakers Delight’s sugary lunch box snack has parents divided

The controversial Baker’s Delight M&M-coated finger buns, promoted as a back-to-school lunch box snack, has parents divided after an ad for the product was banned by the advertising watchdog. Some parents have described the bun, which has a similar sugar

NBN customers will soon be forced to pay for upgrades

NBN fibre-to-the-node (FTTN) customers will have to “pay for the Coalition’s mistake” by upgrading their network in as soon as five years to access new technology such as virtual reality. Fibre-to-the-premises (FTTP), which the NBN has pegged as an upgrade option,

NBN customers will soon be forced to pay for upgrades

NBN fibre-to-the-node (FTTN) customers will have to “pay for the Coalition’s mistake” by upgrading their network in as soon as five years to access new technology such as virtual reality. Fibre-to-the-premises (FTTP), which the NBN has pegged as an upgrade option,

Penalty rates won’t reduce prices for consumers: employers

Don’t expect a cheaper meal on a Sunday. Employers admitted the reduction in Sunday penalty rates would not offer consumers lower prices, a crucial clause in the Fair Work Commission’s ruling has revealed. In paragraph 632 of the FWC’s full decision, it states

Penalty rates won’t reduce prices for consumers: employers

Don’t expect a cheaper meal on a Sunday. Employers admitted the reduction in Sunday penalty rates would not offer consumers lower prices, a crucial clause in the Fair Work Commission’s ruling has revealed. In paragraph 632 of the FWC’s full decision, it states

NBN changes will lead to ‘less choice, higher prices’, Telstra warns

Telstra has expressed concerns over a new NBN pricing model, saying it will leave some customers with “less choice” and “higher prices”. Earlier this week, NBN’s current pricing model was under fire for offering no incentive for service providers to make superior

NBN changes will lead to ‘less choice, higher prices’, Telstra warns

Telstra has expressed concerns over a new NBN pricing model, saying it will leave some customers with “less choice” and “higher prices”. Earlier this week, NBN’s current pricing model was under fire for offering no incentive for service providers to make superior

Faster NBN internet speeds achievable but not for sale

Internet users could be enjoying speeds 10 times faster than current levels if it wasn’t for “unreasonably high” wholesale prices under the NBN model, according to a leading telecommunications figure. This comes one week after NBN co-chief Bill Morrow claimed

Faster NBN internet speeds achievable but not for sale

Internet users could be enjoying speeds 10 times faster than current levels if it wasn’t for “unreasonably high” wholesale prices under the NBN model, according to a leading telecommunications figure. This comes one week after NBN co-chief Bill Morrow claimed